Terms & Conditions
This website is owned and operated by Redmoor Snacks Ltd. Please review the terms before using this website. By using this website you acknowledge that you have read and agreed to these terms listed within this page.
The material on this website may change without notice so we recommend that you check our website for changes before acting upon material previously obtained from this website. While we provide the material in good faith, we accept no responsibility for the accuracy, completeness, suitability for your intended use or timeliness of it. You accept that any material provided by us is general in nature and does not constitute advice. We recommend that you obtain professional advice before relying on or using such material.
This website may contain links to other websites operated by parties that are not associated with us ("third parties"). These links have been provided solely for you to obtain further information about other relevant products and organisations in the market. We have no control over the information on these sites or the products or services on them and therefore make no representations regarding the accuracy or suitability of such information, services, or products. We recommend that you make your own enquiries in relation to third parties described or linked on this website. Inclusion of a link to a third party website should not be seen as our endorsement of that party's website. By linking to sites operated by third parties, we are not authorising the reproduction of any material on such websites, as such material may be the subject of intellectual property rights.
Intellectual Property Rights
We are the owner or licensed user of the copyright and other intellectual property rights in the material on this website. You may not reproduce, adapt, upload, link, frame, broadcast, distribute or in any way transmit the material on this website without our written consent, other than to the extent necessary to view the material or as permitted by law. Title to anything ordered by you does not pass to you.
You must take your own precautions to ensure that the process which you employ for accessing this website (or any linked website) and any goods or services available from it do not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.
You acknowledge that despite all reasonable precautions on our part, there is a risk of unauthorised access to or alteration of your transmissions or data or of information contained on your computer system or on this website. We do not accept responsibility or liability of any nature for any such losses which you may sustain as a result of such activity.
Every effort has been made to ensure the accuracy of the information presented on Redmoor Snacks Limited website. Redmoor Snacks Limited or its suppliers shall not be held liable for the consequences, accidents, or special damages arising from electronic transmissions or the accuracy of transmitted information, even in cases where Nibblers UK Limited was aware of the possibility of such damages. Manufacturer and brand names are only used for identification purposes. Product photos, descriptions and prices are non-contractual.
Validity Period of Offer and Prices
Our offers and prices are valid for the day the site is consulted and are subject to change without notice.
Proof of Transaction
The records stored in Redmoor Snacks Limited computer systems under reasonable safety conditions are considered proof of communications, orders and payments made between the parties.
Purchase orders and invoices are stored on a reliable and durable system and can be produced as evidence.
Right to Withdrawal
In accordance with the Distance Selling Regulations 2000, the customer has the right to a cooling off period of seven (7) business days, starting at the time goods are received, to cancel the contract and return said goods at their own expense, without having to give a reason. All returns can be indicated beforehand with Redmoor Snacks customer service department. All goods must be returned to Redmoor Snacks Limited, Unit 2 The Garden Yard, Chedworth, Cheltenham, GL54 4NW.
Only complete and unused goods in perfect condition for resale will be accepted. No refunds or exchanges will be made for incomplete, damaged or unsealed goods, including damage to original packaging. The customer can exercise this right to withdrawal without penalty, excepting the return fee for the goods. If the customer exercises the right to withdrawal, they have the option of requesting a full refund or exchange of goods. If an exchange is requested, all shipping expenses shall be the responsibility of the customer.
If the right to withdrawal is exercised, Redmoor Snacks will make every effort to refund the customer within 30 days.
Loss or Damage in Transit
Redmoor Snacks Limited will not be responsible for damage or loss of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered unless the customer gives written or email notice of a claim to us and the carrier within three (3) business days of delivery.
In the event of damage of goods or part thereof in transit or for any discrepancy between the goods delivered and the goods ordered, the customer must hold the goods and make them available for inspection or collection by Redmoor Snacks Limited or its representatives on request.
Applicable Law and Competent Jurisdiction
In form and content, these Terms and Conditions shall be governed by and construed in accordance with English law. All orders placed on Redmoor Snacks website strictly imply the acceptance of these terms and conditions.
Except in relation to liability that cannot be lawfully excluded, we do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website.